RISE support services offer help in addressing initial critical settlement needs for refugees and asylum seekers. We are uniquely placed to achieve this as our settlement services are informed by the knowledge, experience and expertise of our staff. Many of our staff and volunteers are refugees themselves, therefore they are able to personally empathize with newly arrived refugees. RISE’s support services seek to offer flexible settlement solutions that are individually tailored to address the circumstance and preferences of each of our members, on a best-fit basis. We seek to provide a suite of services delivered through a coordinated case management model in the following support areas:

Welfare Support: RISE provides support with the various complexities involved in applying for and receiving benefits. RISE also supports newly arrived families and youth in need of various resources including furniture, books and homewares to help establish their new lives.

Employment & Resume Clinic: RISE facilitates pathways to employment for refugees by providing training, support with job searching, and assistance with resume and interview preparation. RISE works directly with employment providers and seeks to assist refugees to secure meaningful employment.

The service provided at RISE is unlike any other organisation currently established to aid refugees and asylum seekers. We pride ourselves in helping those in our community that fall through the gaps of other organisations as they do not fit their specific criteria for assistance. It is well documented that many refugees are sleeping on floors because subcontracted organizations have failed to help them by providing the basic tools for survival. It has also come to our attention that the deficiency in the provision of these goods is at a point where people are flying from interstate to access our services.


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